- About Susannah I’m a photographer, writer and workshop leader living in the historic city of Bath in south-west England.
- How long will my print take to arrive?
All prints are carefully packaged flat in protective glassine bags and thick card envelopes, or sturdy cardboard tubes (for 12x12 prints).
- What forms of payment do you accept?
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We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
- What can I do if I'm unhappy with my print?
If for any reason you are not 100% satisfied with the prints themselves, I am happy to re-send or refund.
Visit my website: susannahconway.com
Orders are shipped from the UK. As the photographs are printed to order please allow 10-15 working days for delivery if you live outside the UK (approx. 7 working days in the UK and Europe). I use Royal Mail first class/Royal Mail airmail - email me if you require recorded delivery or another expedited service ~ susannah.conway at mac.com.